APA Style
Kartajaya, Hermawan. (2004).
On Becoming A Customer-Centric Company .
Jakarta:
PT Gramedia Pustaka Utama.
Chicago Style
Kartajaya, Hermawan.
On Becoming A Customer-Centric Company.
Jakarta:
PT Gramedia Pustaka Utama,
2004.
Text.
MLA Style
Kartajaya, Hermawan.
On Becoming A Customer-Centric Company.
Jakarta:
PT Gramedia Pustaka Utama,
2004.
Text.
Turabian Style
Kartajaya, Hermawan.
On Becoming A Customer-Centric Company.
Jakarta:
PT Gramedia Pustaka Utama,
2004.
Print.